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7 April 2005 88 Comments

Comcast Sucks!

I have been fighting my internet connection all night. I don’t really know that Comcast is to blame but it’s better than blaming anything on my network. My connection has been up and down hitting some sites and not others while on THIS same server, hitting Google, then not hitting Google. Using HTTP then not while at the same time getting email. *sigh*

I passed CompTIA’s exam. Now I need to pass God’s.

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88 Responses to “Comcast Sucks!”

  1. Roy 19 April 2005 at 12:59 am #

    I didn’t have connection for 3 days, and the connection has been on and off in the past month, when I called, they suggested it’s my problem and want to send people to check, also saying it’s gonna charge me because the modem is mine…

    It really sucks. I don’t have DSL available in my area, I will give up comcast for any DSL as soon as it’s avaiable.

  2. Roy 19 April 2005 at 12:59 am #

    I didn’t have connection for 3 days, and the connection has been on and off in the past month, when I called, they suggested it’s my problem and want to send people to check, also saying it’s gonna charge me because the modem is mine…

    It really sucks. I don’t have DSL available in my area, I will give up comcast for any DSL as soon as it’s avaiable.

  3. Martin 27 April 2005 at 12:06 pm #

    It’s almost the end of April, let me add my bit. Here in Dallas, since beginning of Apr, have had techs out twice, checking signal levels, made a few tweaks, seemed OK. But no. Has steadily gone downhill. I want to thank Comcast for taking us back to the Internet of 1994. When I am not getting 50% to 100% packet loss, I have the response of a 14.4 dialup connection (optimistically) plus there is an obvious problem with their DNS, since a simple PING of yahoo.com yields “Unkown host”. Finally got a tech to admit there are probs in 3 areas of Dallas Metro area; you can bet I am asking for credits for every day this is going on. I switched from DSL but at this point will be happy to switch back. Comcast, you really SUCK!

  4. Aaron Brazell 27 April 2005 at 12:11 pm #

    Have you changed your DNS to 4.1.1.1 and 4.2.2.2 like suggested?

  5. Martin 27 April 2005 at 1:06 pm #

    It’s almost the end of April, let me add my bit. Here in Dallas, since beginning of Apr, have had techs out twice, checking signal levels, made a few tweaks, seemed OK. But no. Has steadily gone downhill. I want to thank Comcast for taking us back to the Internet of 1994. When I am not getting 50% to 100% packet loss, I have the response of a 14.4 dialup connection (optimistically) plus there is an obvious problem with their DNS, since a simple PING of yahoo.com yields “Unkown host”. Finally got a tech to admit there are probs in 3 areas of Dallas Metro area; you can bet I am asking for credits for every day this is going on. I switched from DSL but at this point will be happy to switch back. Comcast, you really SUCK!

  6. Martin 27 April 2005 at 1:06 pm #

    It’s almost the end of April, let me add my bit. Here in Dallas, since beginning of Apr, have had techs out twice, checking signal levels, made a few tweaks, seemed OK. But no. Has steadily gone downhill. I want to thank Comcast for taking us back to the Internet of 1994. When I am not getting 50% to 100% packet loss, I have the response of a 14.4 dialup connection (optimistically) plus there is an obvious problem with their DNS, since a simple PING of yahoo.com yields “Unkown host”. Finally got a tech to admit there are probs in 3 areas of Dallas Metro area; you can bet I am asking for credits for every day this is going on. I switched from DSL but at this point will be happy to switch back. Comcast, you really SUCK!

  7. Martin 27 April 2005 at 1:06 pm #

    It’s almost the end of April, let me add my bit. Here in Dallas, since beginning of Apr, have had techs out twice, checking signal levels, made a few tweaks, seemed OK. But no. Has steadily gone downhill. I want to thank Comcast for taking us back to the Internet of 1994. When I am not getting 50% to 100% packet loss, I have the response of a 14.4 dialup connection (optimistically) plus there is an obvious problem with their DNS, since a simple PING of yahoo.com yields “Unkown host”. Finally got a tech to admit there are probs in 3 areas of Dallas Metro area; you can bet I am asking for credits for every day this is going on. I switched from DSL but at this point will be happy to switch back. Comcast, you really SUCK!

  8. Aaron Brazell 27 April 2005 at 1:11 pm #

    Have you changed your DNS to 4.1.1.1 and 4.2.2.2 like suggested?

  9. Aaron Brazell 27 April 2005 at 1:11 pm #

    Have you changed your DNS to 4.1.1.1 and 4.2.2.2 like suggested?

  10. Aaron Brazell 27 April 2005 at 1:11 pm #

    Have you changed your DNS to 4.1.1.1 and 4.2.2.2 like suggested?

  11. Martin 27 April 2005 at 2:42 pm #

    I don’t have a website so that is not affecting me. However, I can’t reach another site by name if that name is not resolving to an IPA.

  12. Aaron Brazell 27 April 2005 at 2:49 pm #

    You don’t have to have a website. In fact, the issue has nothing to do with websites. It has to do with your Comcast connection. If you do an ipconfig /all from the command line, you will see at least 2 DNS servers listed – probably of the 67.x.x.x, 68.x.x.x or 69.x.x.x variety. If Comcast’s DNS are fubar, then the problem affects the ability of your connection to translate any hostname (i.e. website, mail server, etc) that your computer might use (including webpages in a webrowser) into the appropriate IP address. It’s called NAT (Network Address Translation) that associates a hostname with an IP address. NAT works through DNS and if the DNS is fubar, so is the ability of your computer or router to translate those addresses.

  13. Martin 27 April 2005 at 2:52 pm #

    Uh, duh, I did change them. Is a reboot necessary to start using them? Doing some of this for the first time.

  14. Aaron Brazell 27 April 2005 at 2:56 pm #

    1. Make the change to both your router and your PC
    2. power off your Cable modem and Router and let sit for 30 seconds
    3. power up your cable modem and allow it to innitialize fully
    4. power up your router and ensure there’s a signal (link light flashing) for your routers internet connection
    5. disable your network connection in Windows. then re-enable
    6. For good measure, type ipconfig /release, then ipconfig /renew from the command line

    If you don’t have a router, then ignore the router portion of the solution.

  15. Martin 27 April 2005 at 3:42 pm #

    I don’t have a website so that is not affecting me. However, I can’t reach another site by name if that name is not resolving to an IPA.

  16. Martin 27 April 2005 at 3:42 pm #

    I don’t have a website so that is not affecting me. However, I can’t reach another site by name if that name is not resolving to an IPA.

  17. Martin 27 April 2005 at 3:42 pm #

    I don’t have a website so that is not affecting me. However, I can’t reach another site by name if that name is not resolving to an IPA.

  18. Aaron Brazell 27 April 2005 at 3:49 pm #

    You don’t have to have a website. In fact, the issue has nothing to do with websites. It has to do with your Comcast connection. If you do an ipconfig /all from the command line, you will see at least 2 DNS servers listed – probably of the 67.x.x.x, 68.x.x.x or 69.x.x.x variety. If Comcast’s DNS are fubar, then the problem affects the ability of your connection to translate any hostname (i.e. website, mail server, etc) that your computer might use (including webpages in a webrowser) into the appropriate IP address. It’s called NAT (Network Address Translation) that associates a hostname with an IP address. NAT works through DNS and if the DNS is fubar, so is the ability of your computer or router to translate those addresses.

  19. Aaron Brazell 27 April 2005 at 3:49 pm #

    You don’t have to have a website. In fact, the issue has nothing to do with websites. It has to do with your Comcast connection. If you do an ipconfig /all from the command line, you will see at least 2 DNS servers listed – probably of the 67.x.x.x, 68.x.x.x or 69.x.x.x variety. If Comcast’s DNS are fubar, then the problem affects the ability of your connection to translate any hostname (i.e. website, mail server, etc) that your computer might use (including webpages in a webrowser) into the appropriate IP address. It’s called NAT (Network Address Translation) that associates a hostname with an IP address. NAT works through DNS and if the DNS is fubar, so is the ability of your computer or router to translate those addresses.

  20. Aaron Brazell 27 April 2005 at 3:49 pm #

    You don’t have to have a website. In fact, the issue has nothing to do with websites. It has to do with your Comcast connection. If you do an ipconfig /all from the command line, you will see at least 2 DNS servers listed – probably of the 67.x.x.x, 68.x.x.x or 69.x.x.x variety. If Comcast’s DNS are fubar, then the problem affects the ability of your connection to translate any hostname (i.e. website, mail server, etc) that your computer might use (including webpages in a webrowser) into the appropriate IP address. It’s called NAT (Network Address Translation) that associates a hostname with an IP address. NAT works through DNS and if the DNS is fubar, so is the ability of your computer or router to translate those addresses.

  21. Martin 27 April 2005 at 3:52 pm #

    Uh, duh, I did change them. Is a reboot necessary to start using them? Doing some of this for the first time.

  22. Martin 27 April 2005 at 3:52 pm #

    Uh, duh, I did change them. Is a reboot necessary to start using them? Doing some of this for the first time.

  23. Martin 27 April 2005 at 3:52 pm #

    Uh, duh, I did change them. Is a reboot necessary to start using them? Doing some of this for the first time.

  24. Aaron Brazell 27 April 2005 at 3:56 pm #

    1. Make the change to both your router and your PC

    2. power off your Cable modem and Router and let sit for 30 seconds

    3. power up your cable modem and allow it to innitialize fully

    4. power up your router and ensure there’s a signal (link light flashing) for your routers internet connection

    5. disable your network connection in Windows. then re-enable

    6. For good measure, type ipconfig /release, then ipconfig /renew from the command line

    If you don’t have a router, then ignore the router portion of the solution.

  25. Aaron Brazell 27 April 2005 at 3:56 pm #

    1. Make the change to both your router and your PC

    2. power off your Cable modem and Router and let sit for 30 seconds

    3. power up your cable modem and allow it to innitialize fully

    4. power up your router and ensure there’s a signal (link light flashing) for your routers internet connection

    5. disable your network connection in Windows. then re-enable

    6. For good measure, type ipconfig /release, then ipconfig /renew from the command line

    If you don’t have a router, then ignore the router portion of the solution.

  26. Aaron Brazell 27 April 2005 at 3:56 pm #

    1. Make the change to both your router and your PC

    2. power off your Cable modem and Router and let sit for 30 seconds

    3. power up your cable modem and allow it to innitialize fully

    4. power up your router and ensure there’s a signal (link light flashing) for your routers internet connection

    5. disable your network connection in Windows. then re-enable

    6. For good measure, type ipconfig /release, then ipconfig /renew from the command line

    If you don’t have a router, then ignore the router portion of the solution.

  27. DJ 6 May 2005 at 1:58 am #

    The last few months i have been having horrible problems with my ping. I am an online gamer and ping is everything to us as well as quality so when my ping starts to hit 130 – 150 i call comcast. First they tell me to unplugg the power on my modem and plug it back in and do the same for my router. I do this and nothing happens i call back they say move your computer close to your router…??? I then ask for a tech to come out the next day. The tech does come out dinks around for about less than 20 mins says everything is fine and leaves. My ping is still hitting extremely high compared to others in my area. I ask for another technician about a week later and this guy tells me its my router he says its broken or its not workin? so i connect my computer directly to my modem and still that does nothing and then i call out a third guy two days later and all he says is everything looks alright and leaves. GG i hate comcast there the most worthless isp and i would switch ISP if i could but there the only available one in my area

  28. DJ 6 May 2005 at 2:58 am #

    The last few months i have been having horrible problems with my ping. I am an online gamer and ping is everything to us as well as quality so when my ping starts to hit 130 – 150 i call comcast. First they tell me to unplugg the power on my modem and plug it back in and do the same for my router. I do this and nothing happens i call back they say move your computer close to your router…??? I then ask for a tech to come out the next day. The tech does come out dinks around for about less than 20 mins says everything is fine and leaves. My ping is still hitting extremely high compared to others in my area. I ask for another technician about a week later and this guy tells me its my router he says its broken or its not workin? so i connect my computer directly to my modem and still that does nothing and then i call out a third guy two days later and all he says is everything looks alright and leaves. GG i hate comcast there the most worthless isp and i would switch ISP if i could but there the only available one in my area

  29. DJ 6 May 2005 at 2:58 am #

    The last few months i have been having horrible problems with my ping. I am an online gamer and ping is everything to us as well as quality so when my ping starts to hit 130 – 150 i call comcast. First they tell me to unplugg the power on my modem and plug it back in and do the same for my router. I do this and nothing happens i call back they say move your computer close to your router…??? I then ask for a tech to come out the next day. The tech does come out dinks around for about less than 20 mins says everything is fine and leaves. My ping is still hitting extremely high compared to others in my area. I ask for another technician about a week later and this guy tells me its my router he says its broken or its not workin? so i connect my computer directly to my modem and still that does nothing and then i call out a third guy two days later and all he says is everything looks alright and leaves. GG i hate comcast there the most worthless isp and i would switch ISP if i could but there the only available one in my area

  30. DJ 6 May 2005 at 2:58 am #

    The last few months i have been having horrible problems with my ping. I am an online gamer and ping is everything to us as well as quality so when my ping starts to hit 130 – 150 i call comcast. First they tell me to unplugg the power on my modem and plug it back in and do the same for my router. I do this and nothing happens i call back they say move your computer close to your router…??? I then ask for a tech to come out the next day. The tech does come out dinks around for about less than 20 mins says everything is fine and leaves. My ping is still hitting extremely high compared to others in my area. I ask for another technician about a week later and this guy tells me its my router he says its broken or its not workin? so i connect my computer directly to my modem and still that does nothing and then i call out a third guy two days later and all he says is everything looks alright and leaves. GG i hate comcast there the most worthless isp and i would switch ISP if i could but there the only available one in my area

  31. Matty 25 June 2005 at 4:01 pm #

    I am sick and tired of putting up with comcast. Every day and night i just try to play some computer games and it doesnt let me or it lags me up like insane. Even right now comcast is lagging me while i am typing this. I think we should all switch from comcast to something else. Comcast i have to say is genuine garbage. They dont deserve so many customers. Together we should all switch from the trash known as comcast and destroy their sickening connection.

  32. Matty 25 June 2005 at 5:01 pm #

    I am sick and tired of putting up with comcast. Every day and night i just try to play some computer games and it doesnt let me or it lags me up like insane. Even right now comcast is lagging me while i am typing this. I think we should all switch from comcast to something else. Comcast i have to say is genuine garbage. They dont deserve so many customers. Together we should all switch from the trash known as comcast and destroy their sickening connection.

  33. Matty 25 June 2005 at 5:01 pm #

    I am sick and tired of putting up with comcast. Every day and night i just try to play some computer games and it doesnt let me or it lags me up like insane. Even right now comcast is lagging me while i am typing this. I think we should all switch from comcast to something else. Comcast i have to say is genuine garbage. They dont deserve so many customers. Together we should all switch from the trash known as comcast and destroy their sickening connection.

  34. Matty 25 June 2005 at 5:01 pm #

    I am sick and tired of putting up with comcast. Every day and night i just try to play some computer games and it doesnt let me or it lags me up like insane. Even right now comcast is lagging me while i am typing this. I think we should all switch from comcast to something else. Comcast i have to say is genuine garbage. They dont deserve so many customers. Together we should all switch from the trash known as comcast and destroy their sickening connection.

  35. Skcat 28 June 2005 at 8:12 pm #

    I finally told Comcast to take a flying leap! I am back to antenna TV and dial up internet. I get better picture from rabbit ears and more time actually connected from dial up!! Trying to disconnect was a nightmare! They suddenly claimed I possessed two of their modems (I never had ONE, I purchased my own and when it died replaced it myself too! thus two MAC addresses) They admit they’ve never charged me for rent, but….jeez what a pain! I hate Comcast!! Good thing I never did VOIP, I knew we’d never be connected enough to count on it!

  36. Skcat 28 June 2005 at 9:12 pm #

    I finally told Comcast to take a flying leap! I am back to antenna TV and dial up internet. I get better picture from rabbit ears and more time actually connected from dial up!! Trying to disconnect was a nightmare! They suddenly claimed I possessed two of their modems (I never had ONE, I purchased my own and when it died replaced it myself too! thus two MAC addresses) They admit they’ve never charged me for rent, but….jeez what a pain! I hate Comcast!! Good thing I never did VOIP, I knew we’d never be connected enough to count on it!

  37. Skcat 28 June 2005 at 9:12 pm #

    I finally told Comcast to take a flying leap! I am back to antenna TV and dial up internet. I get better picture from rabbit ears and more time actually connected from dial up!! Trying to disconnect was a nightmare! They suddenly claimed I possessed two of their modems (I never had ONE, I purchased my own and when it died replaced it myself too! thus two MAC addresses) They admit they’ve never charged me for rent, but….jeez what a pain! I hate Comcast!! Good thing I never did VOIP, I knew we’d never be connected enough to count on it!

  38. Skcat 28 June 2005 at 9:12 pm #

    I finally told Comcast to take a flying leap! I am back to antenna TV and dial up internet. I get better picture from rabbit ears and more time actually connected from dial up!! Trying to disconnect was a nightmare! They suddenly claimed I possessed two of their modems (I never had ONE, I purchased my own and when it died replaced it myself too! thus two MAC addresses) They admit they’ve never charged me for rent, but….jeez what a pain! I hate Comcast!! Good thing I never did VOIP, I knew we’d never be connected enough to count on it!