Comments on: You Must Be Somewhere

By: Aaron Brazell

Aaron Brazell — Tue, 07 Oct 2008 21:31:22 +0000

Nah it's cool. It's relevant.

By: Richardatdell

Richardatdell — Tue, 07 Oct 2008 21:22:28 +0000

Sorry, thought you might find interesting as it relates to giving small business a hand in the space. Happy to be removed if that is your policy, Aaron

By: Aaron Brazell

Aaron Brazell — Tue, 07 Oct 2008 21:19:19 +0000

I'll leave the links, but we generally frown on self promotion such as this.But thanks, Richard.

By: Richardatdell

Richardatdell — Tue, 07 Oct 2008 21:16:36 +0000

Hi AaronAppreciated the call out for Dell's “getting it”…and you are right about using social media for connecting with both customers, as well as connecting with new customers, all the while establishing your company's brand and message in the marketplace. However, what most intrigued me was your reference to small businesses and use of social media…so if this is any help, thought Id share these 2 links: http://www.facebook.com/dellsocialmedia and http://direct2dell.com/smallbusiness/default.as…Not only does social media change how we connect, but the links above are meant to help small and medium sized customers fully harness the power of social media to reach and serve their customers/potential customers.

By: Tim Jahn

Tim Jahn — Tue, 07 Oct 2008 19:41:16 +0000

“You canâ€™t afford not to be part of the conversation, and thereâ€™s no legitimate excuse not to participate.”Agreed completely. I think many companies are lazy. They don't want to invest the time it takes to build social media relationships and connect with people. They try the “broadcast” route, fail, and that's it.As you said though, customers are lurking about, talking about you. No reason not to listen.