Comments on: Verizon Wireless Bombs on the Blackberry Storm Launch, And I Need to Talk to Them

By: ex verizon customer

ex verizon customer — Wed, 03 Dec 2008 21:10:06 +0000

Hi Aaron,
Please you should stop whining, I left verizon 3 months ago to purchase iphone.
needless to say Iphone is awesome but ATT service sucks big time. If i had a choice to wait for Backberry storm, than switch to ATT for iphone than i would have waited. the service for Verizon is just awesome. I hate Att service as it has so many drop calls or numerous times the sound is not clear. I never had this issue with verizon. They are truly great company with limted phone device. fortunately now they will have blk berry Storm that is not Iphone but very comparable so i would just be patient. if you like i would without a heartbeat exchange Iphone for Storm as long as you can switch my contract

By: DK

DK — Wed, 03 Dec 2008 20:09:08 +0000

Aaron you’re hysterical!

I have never read your blog before and probably never will again but at least I get your humour!

By: john

john — Mon, 01 Dec 2008 18:03:00 +0000

everyone needs to quit their bitchen, its just a phone!!!! wait your turn and you’ll eventually get one…it sounds like most people commenting and bitching about not getting one are the superficial ones who always got to have the newest toy…….grow up, and quit your whining…no one wants to hear you insignifigant problems!!!

By: David

David — Mon, 01 Dec 2008 02:49:56 +0000

I ordered my phone on 11/21 @ 8:16pm.. was told it would ship on 12/5. I was ok with that.. until i started hearing about people getting orders sooner on http://www.crackberry.com. so, i called VZW, and everytime I called, i got a different answer… everywhere from your oder hasnt been processed yet, to it has shipped, we just dont have a tracking number yet, to it wont ship until the 26th of December. Thats when I started to get upset… there seems to be no rhyme or reason to Verizon’s shipping methods.. and the inconsistency in the Customer Service call center is disgraceful. If my company conducted business this way, we wouldnt be in business for long.

By: Aaron Brazell

Aaron Brazell — Fri, 28 Nov 2008 16:53:33 +0000

Mike- I’m glad you’re mad. It means you’re thinking for yourself and not just taking what some blogger says. Good for you.

By: Mike

Mike — Fri, 28 Nov 2008 16:50:50 +0000

Angelina, My experience is almost exactly the same as yours was, VW store – sold out, CC (only 3 phones) – sold out, was at both minutes after store opening. Online – site crashed, called VW 3 TIMES!! Every time, the support person botched the order or couldn’t find any record of the earlier order. Finally went back online on 25th and ordered the phone again.

So, to be honest, when I hear the author of this blog crying about how he deserves a phone, it makes me a little mad. Aaron, if you don’t have contacts within Verizon already, maybe your blog doesn’t have the editorial impact with them that you believe it to posess. I know that sounds harsh, but like I said your article made me mad and having gone through the leg work myself to get one, I have no sympathy for you. Next time try commisorating with your readers, not going on about how you’re basically better then them.

By: Angelina

Angelina — Wed, 26 Nov 2008 16:00:40 +0000

I was FIFTH in line at a Circuit City. Did I get a Storm? NO! The THREE that CC did have were for freakin’ new users. I immediately called Verizon and placed an order for it, on Friday, the 21st at 10:13AM. I was told 2-7 days for me to receive it. I followed up on Monday, the 24th and was told the order will be shipped out tomorrow. After yet another call to them, I come to find out, the order wasn’t placed until that Monday I called to follow-up! I guarantee you the stupid b*tch who I spoke to didn’t tell me the order wasn’t placed on Friday and instead placed the damn order that day. I should now expect a shipping date of DECEMBER 8TH!!!!! That’s a full 18 days before it’ll even ship from when I first ordered, IF these imbeciles will do their jobs correctly. Knowing how this horrible launch has happened, I probably won’t get a new phone until the New Year! UGH, so fed up.

I have been with Verizon for 3+ years, stuck with this sh*tty Razr, waiting anxiously for the Storm. Verizon has failed MISERABLY on this launch.

In response to the other users, Yes, I feel I am very entitled to a Storm whether I’ve been with them for 1 day with a bare minimum plan or 10 years with a corporate plan. When it comes down to it, I am still their customer, paying for their salaries.

Done with my rant.

By: Moosebump

Moosebump — Mon, 24 Nov 2008 22:17:18 +0000

$200 a month ?
I guess I should get one ahead of everyone else… oh wait I don’t write a blog that other bloggers read.

Funny, I had never read your blog until you posted this self serving, inflammatory headline.

By: Vinnie

Vinnie — Mon, 24 Nov 2008 15:37:33 +0000

No offense Aaron but this does sound like whining. And I’m putting my name by it. But I won’t cast judgement on whether this alleged whining is deserved or not because I don’t know what kind of deal you have going with VZW.

For the record I spend $230/month on my cell bill but I don’t expect much more than voice reception, data, and text messages, because that’s all I pay for.

Also in a funny bit of irony, the ads on this site are all ATT phones for me.

By: Dave S

Dave S — Mon, 24 Nov 2008 00:56:51 +0000

I’m haviing a hard time actually beleiving this nonesense. Let’s talk about the iPhone, i had 3 of those worthless devices, all were 3G!. It took me 7 HOURS to activate…(and you are all upset about the downgrade).

Well, i soon left that sorry excuse for a network, AT&T and now am back with Verizon. I have a Storm and to be honest there are a few things that I wish were different. It is not as fast as I would like and the touch screen takes getting acqaunted with, however…..i would not give this up for an iPhone…that is nothing more than a novelty phone (a good one, but it is a novelty)…

Now, all the Apple people can get upset…i dont mean to aooffend but i just cant see the point that you all make about how the iPhone is great…it dropped more calls for me than a drunk juggling eggs…