Skype 2.8 beta Release Proves It's Not Dead Yet

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When I was the Director of Technology at b5media, our staple application (outside of WordPress) was Skype. Don’t ask me why. It was just there when I arrived on the scene a few months after the company launched. I think it had to do with three of the founders being in Australia and long distance calls.

Image representing Skype as depicted in CrunchBase
Image via CrunchBase

However, since those early days in 2005, voice chat has become a staple of any notable IM client. AIM and Google Talk, both among the most commonly used IM apps in the internet world, both support VoIP and now both offer video chat as well. Meanwhile, Skype has become increasingly unstable and unreliable, in my estimation. More often than not, a message delivered by Skype is late – sometimes by days or weeks. I’ve had one message delivered a year late.

When I left b5media, I stopped using Skype for the most part. I still have my account and the Skype client remains open, but it is no longer a main staple of my work. That could change with Skype 2.8 beta for Mac which is now available for download.

A main business application for anyone who has a web startup is “the demo”. You want to show your product to someone or a group of someones for partnership possibilities, general feedback, or to review QA findings with remote developers. Up until now, company would purchase Glance or WebEx accounts to provide this functionality. Built into Skype 2.8 is screen sharing.

Skype Access provides the ability for Skype to connect to Boingo hotspots (somewhat limiting, but a good step) and pay for the access directly from Skype Credit. In order to be truly ubiquitous, though, Skype needs to offer the same ability for T-Mobile and AT&T Hotspots.

For more of the new features, Disruptive Technology has done a great review. Check it out.

Skype for Mac does kind of change the game again – at least for me. I’m more likely to use Skype more often again. I’m more likely because it meets business need that I have. It is not simply a new bling release. It significantly alters the roadmap.

That said, I’ll be curious to see if they have done anything with their back-end infrastructure to make message delivery more reliable, VoIp calls less laggy and conference calling more stable. If anyone has any insight, pass it along in comments.

Update: As an update, Boingo wireless supports T-Mobile, AT&T and other hotspot types so you can pay for your AT&T wifi access with Skype now.

Comments

  1. says

    The beauty of Skype is that there isn’t really much back-end infrastructure – but perhaps that’s a conversation for another time.

    There’s a call quality guide on the Skype website which might prove useful – alternatively, please give me a shout, as I’m always happy to help users diagnose and solve call quality problems.

    In any case, I’m glad that Skype is back on your radar :)

  2. says

    Personally, I’ve loved Skype for a long time. I just re-upped for SkypeOut for $30/year and it’s probably saved me 3x that last month alone. I learned a long time ago to only call in for conference calls or anything for customer service using that. I never know how long I’ll be on hold… I’ve already used it for over 6 hours this month. :)

  3. Facebook User says

    I still use Skype everyday, both for calls and chat. Great to see there’s still some fire in the company. Will be having a look at 2.8 tonight.

  4. says

    “version for Mac” is the problem.
    Ive ben using 3.8 version for PC and 2.0 for Linux
    iskoot for Skye for Blackberry is very stable and awesome

  5. Diane Fowler says

    I am a total skype newbie, but it seems to have found a nice niche in my overall digital lifestyle. The live chat seems to be of much better quality than AIM (am I imagining that?) and I gave up on MS years ago. I am so behind the wave that I am still daily amazed by how many ways there are to contact me…