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Remember When I Did Professional Services? I’m Back.

One of the greatest things about being back in startup life is watching our product evolve? Since WP Engine officially launched back in July, it has been a whirlwind of streamlining the product, listening to our customers and the community, growing with our customers needs and, in general, iterating on our offering.

That was 4 months ago. I’m not going to go into our numbers, but I will say we are on a very healthy up-and-to-the-right trajectory. Our customers asked us for an affiliate program. We gave them an affiliate program where they can earn money for every new customer they refer to us.

Then they asked us for a consultant plan, aside from our standard $49 and $99/mo plan. We gave them that, after talking to consultants and asking what they needed and wanted in such a plan.

Many of our customers have since been saying, “Hey, we love what you guys are doing providing a much needed optimized WordPress platform, but… can you help us with some of our custom plugins, themes and WordPress development projects?”

Obviously, I did WordPress consulting for several years. I was able to work on some great projects and work with some great customers along the way. With my book, I was able to reach into other industries and make a name for myself. I have experience with this.

So now, I’m back in professional services bringing my experience as a consultant and applying the strength of a company at my back. Before it was just me. As a result, I turned away a lot of work that otherwise I would have liked to take. Now, I’ve got the support and organization of WP Engine as we expand our offering to, again, meet our customers demands.

Of course, our new professional services offering is not limited to our hosting customers. Even if you’re not one of our hosting customers, I’d love to talk to you about delivering on a project or to enter into a maintenance or other retainer agreement.

So if you have a WordPress project or you need help on an ongoing basis, drop me an email at aaron@wpengine.com and let’s talk about it.

Aaron Brazell

Aaron Brazell is a Baltimore, MD-based WordPress developer, a co-founder at WP Engine, WordPress core contributor and author. He wrote the book WordPress Bible and has been publishing on the web since 2000. You can follow him on Twitter, on his personal blog and view his photography at The Aperture Filter.

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