Walled Gardens and Business Models in the 21st Century

Walled Gardens. Defined as media properties utilizing privileged access to provide information services or content to a user. The classic example of a walled garden was AOL, before they opened up most of their services. Users paid $23.95 or whatever the access rate was and got access to the “AOL Network.”

Then there was Facebook, the walled garden social network that restricted access to college and high school students, and businesses who had a Facebook presence. In all these cases, the confirming matter was a legitimate email address issued by the legitimate university, high school or business.

Web 2.0 drastically changed the way we do “internet”. No longer do people expect to pay for these services, they simply don’t. AOL recognized this fact a few years ago when then CEO Jonathan Miller suggested to the board that AOL should drop its subscription model and open up. AOL decentralized and became an open platform, including their very popular AIM service. AIM, a formerly closed protocol, now is run via Open AIM, a service which has allowed the interoperability between Google Talk, Jabber, and .Me, to name a few.

Facebook opened up big time. They decided to let the world see what was behind the curtain and were wildly successful. Though Facebook is still a walled garden in some respect to data, the walls keep falling with Facebook apps and Facebook Connect, announced last week.

As a final example of a traditionally closed walled garden throwing all caution to the wind and embracing the open internet environment, I give you the New York Times. NYT excessively applies metadata to all of its content, opening up the door for others such as Blogrunner, a Techmeme competitor which is actually owned by NYT. More notably to the traditional media norm, the registration requirement (which is almost always free at online newspapers) to view articles was removed giving full access to NYT content.

No registration. No hoops. Profit.

The challenge, as Seth Godin is probably about to find out, is when a business model is built around paid access (or even free but registration required). I’ve toyed with the idea of premium content for RSS subscribers only here. Though I won’t promise not to try it again, I can say it did not work. There was no increase in subscribers. There was even better content and resources, yes. But it does not work.

That said… one of the things that the open content movement seems to be bringing to light is single sign in. Facebook Connect, for instance, allows users to gain access to dedicated non-Facebook resources, free of charge and without forcing yet another account.

This doesn’t solve business model. I think the Pay per Play model is flawed inherently and though some people are successfully making money on older models, I don’t think the honeymoon can last.

That’s just me, though. Curious to hear what you think the best method of monetizing premium content is.

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