A lot of people have begun speculating about Web 3.0. I don’t want to even go there. Some folks have been calling it the “semantic web” which refers to the more tightly integrated ability to find information in a manageable way. That’s probably not a great definition either. But what the heck, I don’t agree with it either.
The official next generation of the web is what I call the pervasive web. The pervasive web speaks to the redistribution of what we know as the internet – browsers and computers interacting with data and service and even people – into a truly “always available” experience. The concept behind pervasive web is that you the user can access your information wherever you might be and interact with the global community wherever you might be, in whatever method is available. You know – the right content, at the right time, in the right place on the right device.
The closest thing I see to pervasive web today is Twitter which has been my favorite thing to blog about recently. Through Twitter, you and I can interact with each other and our world while sitting in front of our computers or while walking the dog via our cell phones. This is pervasive web. This is pervasive conversation. Facebook comes in quickly behind this by allowing folks to message each other and update their status messages from wherever they are.
I don’t know about you, but I’m extremely frustrated by the limitation of most of the web to 17-30″ of screen space. At some point, the internet will emerge from the finite boundaries of screens and truly cross over into real life. That’s the pervasive web and that’s where we’re going.
Walk among the people; the real people. Watch, ask, listen, ask again, listen again. You can spot trends, solutions, validate ideas, etc, by taking the train and bus to work. For example: In the U.S., the Sunday paper has an insert section that contains a big pile of coupons and flyers from local grocery stores. Millions of households base the shopping plans around those flyers. Who has the hamburger on sale, etc. Nobody has successfully pulled off a comparison site that let’s you put in your shopping list and simply tells you, go here, take these coupons and save this much. Massive audience of rabid people who try to squeeze every penny out of the grocery budget. There are actually some good reasons why and I’ll cover this in another post but the larger point is that in talking to people, I know this is a big deal based on hundreds of hours of research on this one.
Rick is hitting on something thoughout his article and I highly recommend you read it. At the end of the day, listening to what people need in day to day life and delivering on it is the key to business success. I think it goes beyond business success. I think it taps into the future of the web. We’ve seen companies come along like Tripit which organizes travel itineraries and Slingbox which allows for cool interaction between your television and the internet (and for whom my friend Dave Zatz works for) figure out ways to meet peoples needs in real life. Lots of companies are cool ideas, but these guys are actually listening to what people want and figuring out how to deliver it.
I can’t tell you how many people I know who when you talk to them about the internet react with something about not wanting to sit in front of a computer after they are done with work. Hey, somebody help these people out!